DELIVERY

We use CTT  for all our deliveries. In Europe, items are expected to arrive within 4-7 working days.

The sending is conditioned by the payment confirmation.

We try to dispatch all our orders within 24 hours of you placing your lovely order.

Delivery charges are calculated automatically at checkout.

We try to recycle as much as possible, which is why we sometimes re use the boxes received from our suppliers.

It is the customers responsibility to pay any applicable customs charges.

RETURNS

We love all our products so much, but fully understand if you would like to change your mind on something you have purchased from us, so long as it is unused and in perfect resalable condition, then we are happy to accept returns within 14 days of receipt.

Please contact us by email at geral@jasmilin.pt before returning any goods, and quote your full name, delivery address, order number and reason for return and we will provide the details you need.

Please note original and return postage is non refundable if you change your mind on a product. Please ensure any returned products are packaged well before sending as we are not liable for damage that can occur during transit. We would suggest recorded delivery as we are not responsible for items going missing in the post. Once we receive the product back, so long as it is unused and in saleable condition we will refund the same debit, credit card that you used to pay for your goods. You will be notified of this refund via email.

Please note we do not accept returns on items bought in sale periods unless there is a manufacturers fault with the item. This does not affect your consumer rights.